Support
Contact the team.
Questions about the simulation workspace, account access, or platform setup? Contact our support team.
Email support
Reach our support team
For account access issues, subscription questions, or setup problems, email is the fastest way to reach us. Include your account email and a short description of the issue.
Support email
support@northstar.example.com
Support hours and response times will be published before launch.
Simulation only. No real funds.
Novabot Trade is a simulated trading workspace. Support cannot process real-money transactions, withdrawals, or recover real funds — none exist on the platform.